INTRODUCTION & ACCEPTANCE OF TERMS
Welcome to Fit Shop Supplements (“Fit Shop”, “we”, “us”, or “our”). These Terms of Service (“Terms”) apply to your use of our website, online store, and any related services offered by Fit Shop Supplements.
By visiting our website, registering an account, or purchasing any product from our platform, you agree to be bound by these Terms as well as our Privacy Policy and any additional policies referenced herein.
If you do not agree with these Terms, please discontinue using our website or services immediately.
Fit Shop may update or modify these Terms at any time by posting the revised version on this page. Your continued use of the site following such changes constitutes your acceptance of the updated Terms.
Our store is hosted on a third-party hosting provider that enables us to operate our e-commerce platform and offer products and services to you.
By registering on our website, you agree to receive order updates and promotional communication from Fit Shop Supplements through email, SMS, WhatsApp, and push notifications.
ONLINE STORE TERMS
We strive to ensure that all product information displayed on our website is accurate and up to date. However, Fit Shop does not guarantee the completeness, accuracy, or reliability of any content, product descriptions, pricing, or availability listed on the site.
You may not use our website or products for any unlawful or unauthorized purpose. You must not upload or transmit viruses, malicious code, or any harmful data.
Violation of any Terms will result in an immediate termination of your access to the Services.
ORDER ACCEPTANCE & FULFILLMENT
Fit Shop reserves the right to accept or reject any order for any reason. Orders may be cancelled if:
- A product is listed with incorrect pricing or description
- The item is out of stock
- Suspicious, high-risk, or fraudulent activity is detected
- Quantity limits or purchase restrictions are exceeded
If your order is cancelled after payment, a refund will be issued according to our Refund Policy.
We attempt to display product images and colours accurately, but we cannot guarantee that your device display will reflect the exact colour.
ACCURACY OF BILLING & ACCOUNT INFORMATION
You agree to provide accurate, complete, and up-to-date information while placing an order or creating an account. Fit Shop reserves the right to cancel or limit orders placed under the same:
- Customer account
- Billing or shipping address
- Payment method
If changes are made to your order, we may notify you via email or phone.
THIRD-PARTY LINKS
Our website may contain links to third-party websites not controlled by Fit Shop. We are not responsible for the content, policies, or services of any external site.
Any purchase made through a third-party website is solely between you and that site. We recommend reviewing their terms and policies carefully.
USER CONTENT, REVIEWS & FEEDBACK
Any reviews, comments, feedback, suggestions, or submissions you provide to Fit Shop may be used by us without restriction. By submitting such content, you grant us a non-exclusive, royalty-free license to use, reproduce, publish, or distribute it.
You agree not to submit content that is:
- Illegal, offensive, defamatory, abusive, or obscene
- Violating any intellectual property rights
- Containing malware or harmful code
- Misleading or fraudulent
Fit Shop reserves the right to remove or edit any user-generated content at its discretion.
PERSONAL INFORMATION
Your personal information is processed in accordance with our Privacy Policy. You may review the policy on our website’s footer.
ERRORS, INACCURACIES & OMISSIONS
Despite our efforts, typographical errors or inaccurate information may occasionally appear on our site. Fit Shop reserves the right to correct errors and update information at any time, including after an order is placed.
PROHIBITED USES
You are prohibited from using our website or its content for:
- Illegal or fraudulent purposes
- Violating any law or regulation
- Infringing on intellectual property
- Uploading malicious software
- Harassing or harming others
- Collecting personal data without consent
- Spamming or abusive practices
- Attempting to bypass security measures
Violation of these rules may result in suspension or termination of access.
DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
Fit Shop Supplements provides all products and services “as is” and “as available”, without warranty of any kind unless expressly stated.
We do not warrant that:
- The website will be uninterrupted or error-free
- Information displayed will always be accurate or current
- Products will meet your individual expectations
To the maximum extent permitted by law, Fit Shop is not liable for any direct, indirect, incidental, or consequential damages, including but not limited to:
- Loss of data
- Loss of profits
- Product misuse
- Service interruptions
- Unauthorised access
INDEMNIFICATION
You agree to indemnify and hold Fit Shop Supplements, its employees, partners, suppliers, and affiliates harmless from any claims or losses arising from:
- Your breach of these Terms
- Misuse of products or services
- Violation of any law or third-party rights
SEVERABILITY
If any portion of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.
TERMINATION OF SERVICE
You may discontinue using our website at any time.
Fit Shop may terminate your access if you violate any Terms or engage in suspicious or harmful activity.
All obligations and liabilities incurred before termination will survive termination.
ENTIRE AGREEMENT
These Terms constitute the full and final agreement between you and Fit Shop Supplements regarding your use of the website and services.
GOVERNING LAW & JURISDICTION
These Terms are governed by the laws of India.
Any disputes will fall under the exclusive jurisdiction of the courts in Delhi, India.
CHANGES TO TERMS OF SERVICE
Fit Shop reserves the right to modify these Terms at any time. The updated version will be posted on this page with immediate effect.
GRIEVANCE REDRESSAL
If you have a complaint, please email our Grievance Officer:
Grievance Officer – Fit Shop Supplements
📧 Email: Fitshopsupplements@gamil.com
Steps:
- Email your grievance with full details (order ID, screenshots, issue description).
- You will receive a ticket/acknowledgment.
- Our team will review the issue.
- Investigation may involve follow-up communication.
- A resolution will be provided via email.
- If satisfied, your ticket will be closed.
- If not satisfied, raise your concern again for escalation.
CONTACT INFORMATION
For questions about our Terms or services, contact us at:
📧 Fitshopsupplements@gamil.com
📞 9953944898, 9654800139
🕒 Monday to Saturday, 10 AM – 6 PM
Fit Shop Supplements
Address Nehru gali main 60 feet road vishwas nagar shahdara delhi 110032